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How to Reset Ezlo PlugHub Energy

Product Factory Reset

  1. Wi-Fi Reset: Set network settings to factory defaults. With the gateway still plugged into the USB port, press the reset button twice within a lapse of less than 2 seconds – The status LED will blink twice per second as confirmation.
  2. Soft Reset: This will remove all the paired devices and reset the user settings, while still remaining on the configured Wi-Fi network – The status LED will blink fast as confirmation. With the gateway still plugged into the USB port for power, long-press on the reset button for 7 seconds (or more than 5 but less than 9)
  3. Factory Reset*: Reestablish all gateway settings to factory defaults. With the gateway still plugged into the USB port, long-press the reset button for more than 10 seconds – The Status LED will turn ON solid as confirmation.

* If your controller is the primary controller for your network, resetting it will result in the Z-Wave™ devices of your network to stop working and it will be necessary to exclude and re-include all of your Z-Wave™ devices. If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inop